We take care of your IT - comprehensively, long-term and professionally

WHAT DO WE OFFER

We provide complete IT services, ranging from support of individual users through computer and network management, to server maintenance and installation, cloud services, and network infrastructure installations, including WiFi EKAHAU surveys.

    Netcare - Smart IT Outsourcing

    • IT Outsourcing, responsibility for defined areas
    • HelpDesk
    • Remote Support Services
    • Deskside Software Support
    • End User Support
    • On-Site Dispatch Services
      • Break-Fix
      • IMACs
      • Commissioning
      • PC Staging, Installations, and Imaging
    • Server and Storage installations and maintenance
    • Inventory Management
    • Managed Print services
    • Network infrastructure planning and deployment
    • Mobile device management, support, provisioning
    • Monitoring of Network Infrastructure and devices
    • Software distribution and maintenance
    • IT Project Management
      • Service Lifecycle management
      • Disaster Recovery Plans and execution
      • Data storage and backup policies
      • IT Security
      • Network management and monitoring

    Field Service - Onsite Dispatch services

    • High-quality White Label services in the Czech Republic, Slovakia, and Central Europe
    • Professional Service Desk
    • 24*7 On-site Support
    • From Smart Hands to Skilled Engineers
    • On-site Dispatch services (Break-fix, IMAC)
    • End User Support
    • Inventory Management
    • Work From Home Support
    • FTE and Backfill
    • PC Migrations
    • Data Center Support
    • Hands and Feet Support to Servers, Network, and Backup devices
    • Racking and stacking
    • Infrastructure and Servers installation and support
    • Retail POS Support
    • Installations of Audiovisual Devices
    • Project Management
    • Local procurement and delivery

    Logistic Services

    • Warehousing
    • Pre staging of devices
    • Logistics

    Cloud services

    • Managed Office 365 services
    • Azure Servers, services, and integrations
    • Licensing and consultations

    NetBuild - Building Network Infrastructure

    We'll come up with a solution that meets your requirements. Thanks to our experience, we can handle the preparation of a computer network in various types of buildings.

    Because we know that technology should serve, not hinder,  we also think about the chosen solution with regard to the internal architecture of the building. We, therefore, coordinate with other contractors or craftsmen during the installation process.

    In order to make our solutions easily expandable in the future, we think ahead. We use quality components from reputable manufacturers to guarantee long-term, trouble-free functionality.

    • Data Cabling CAT 5E, CAT 6, CAT 6A/10G, CAT 7, CAT 7A
    • Fiber Optic Cabling
    • Wireless networks
    • Full testing surveys with certification and protocols

    Wireless surveys

    • Wireless Planning and Surveys using Ekahau Pro & Sidekick - World's biggest brands trust Ekahau in designing their mission-critical wireless networks
    • We plan and design networks to ensure the best coverage with optimal Access Points locations, network data bandwidth, roaming capability, and Quality of Service
    • Predictive Remote Wireless surveys from floorplans and specifications
    • Passive Pre-Install Wireless on-site Surveys
    • Active Post-Install Wireless on-site Surveys
    • Custom reporting tailored to your needs
    • Recommendations on how to improve your Wifi
    • Access Points Installations and integrations

    Consultations IT and e-business

    Professional IT and e-business consulting services focused on efficiency and your business.