Hassle-free IT

Comprehensive IT outsourcing NetCare

NetCare is our end-to-end IT management service. We look after your devices, servers, networks and Wi-Fi — including mobile — and provide a service desk for your users, proactive monitoring, regular patching, backups and cybersecurity. The result: reliable, secure IT that supports your growth.

NetCare

IT Outsourcing
A flexible IT outsourcing suite, tailored to your organisation.

What's included

  • Helpdesk & Service desk by phone and email.

  • Remote and on-site support.

  • Endpoint management (Windows, macOS, mobile).

  • Networks and Wi-Fi, including active hardware.

  • Servers, virtualisation and data centres.

  • Cyber security: MFA, EDR and user training.

  • Backup and disaster recovery.

  • Monitoring, patching and regular updates.

  • HW/SW asset & lifecycle management.

  • IT project management.

Benefits

  • Quick onboarding – We learn your environment fast and start delivering value from day one.

  • Right expertise, right place – Security, networking, backup and recovery specialists augment your team.
  • Predictable, fair pricing – Professional support at competitive rates.
  • Built for your needs – From day-to-day service desk to complex projects.
  • Proven partner – 20+ years supporting businesses across Central Europe.

How we work

  1. Consultation – Get in touch via form, phone or email. We'll refine your requirements and provide a prompt quote.

  2. Agreement – NDA and clear terms for a secure, transparent partnership.

  3. Go-live – We start in 2–5 business days: onboarding, access setup and agreed SLAs.

  4. Run & improve – Reliable remote and on-site support, smooth operations and swift incident resolution.


Get a tailored quote

NetCare: a complete IT outsourcing service — in detail

NetCare covers every key area of IT — from day-to-day user support to strategic programme and project management. Our focus is simple: keep your infrastructure reliable, secure and efficient, so you can concentrate on your business.

Service desk

First-line IT support by phone, email or ticket. We resolve incidents and requests quickly to keep your teams productive.

Remote & on-site support

Beeinside engineers provide both remote assistance and on-site visits — from simple software fixes to complex hardware issues. We respond to the agreed SLA, typically within 2–4 hours.

Endpoint management

Full lifecycle care for desktops, laptops, mobiles and printers — installation, configuration, updates and security — so staff can work without disruption.

Networks & Wi-Fi

Managed LAN/WAN and Wi-Fi, including switches, routers and access points. Proactive monitoring, hardened configurations and swift incident resolution to keep the network fast, stable and secure.

Servers, virtualisation & data centres

Administration, monitoring and performance optimisation for servers and virtual environments. We bring hands-on data centre experience to help you run infrastructure efficiently.

Cyber security

Modern protection across your estate: multi-factor authentication (MFA), endpoint detection and response (EDR), anti-virus, security policy design and user awareness training.

Backup & disaster recovery

Data and system backups with clear DR plans for rapid recovery — safeguarding your information and minimising downtime.

Monitoring & patching

24×7 environment monitoring, patch management and regular updates to reduce vulnerability exposure and prevent unplanned outages.

Asset & lifecycle management

Clean, centralised records of hardware, software, licences and warranties — giving you control over refresh cycles and total cost of ownership.

IT strategy & improvement

Pragmatic roadmaps, governance and metrics to keep technology aligned with business goals — secure, efficient and predictable.

IT project delivery

Planning, coordination and supplier management with disciplined control of budget and timelines — for smooth, low-risk implementations.


Get a tailored quote